Technology

Focus area - Technology - Common capabilities and shared services are adopted where possible, Agencies have easy access to innovations from the ICT industry, IT units partner with their business units to drive innovation, Policies, standards, business models shared across the system. Outcome: Adoption of information and technology innovations is accelerated and value is being created.

Outcome

Adoption of information and technology innovations is accelerated and value is being created

Until fairly recently, government agencies designed, built and operated their own technology solutions and stored their own information. Such an approach is no longer necessary or desirable as non-core IT capabilities can be outsourced to the private sector, allowing ICT units to partner with business units to deliver innovation and value. The strategy emphasises the adoption of common capabilities and shared services, and sharing and reusing policies, standards and business models. Mechanisms will be established to allow agencies to procure innovative ICT services easily, efficiently and securely.

The mission, structure and staffing of ICT units and service delivery workforces will need to change. Just as Government needs to manage the economic and social consequences of disruptive technological change, e.g., workforce automation, public sector leaders must carefully plan and manage transitions to new ways of integrating and interacting with technology.

The way agencies develop services will also need to change. This will require agencies adopt innovative approaches to developing services, such as focusing on minimum viable products that are iterated rapidly.

Focus Area

  • Common capabilities and shared services are adopted where possible
  • Agencies have easy access to innovations from the ICT industry
  • IT units partner with their business units to drive innovation
  • Policies, standards, business models shared across the system

 

This work programme will be led by the Technology Group 

Government ICT Strategy 2015 - Thumbnail

Page last updated: 04/09/2017