Products and Services

Service Description

The Web Services Panel is an all-of-government approved panel for developing websites and applications. It replaces and enhances the previous Common Web Services Panel.

The panel has 11 categories:

• Information architecture
• Content design
• User insight
• Analytics and search engine optimisation
• Application testing
• Visual design
• Front-end development
• Back-end development
• Native application development
• Website accessibility assessment
• Ongoing support

Delivery

The Department of Internal Affairs has contracted 81 vendors to provide services within 11 categories to government agencies. Vendors may provide services for multiple categories. 

Agencies need to contact us, as the Lead Agency, so they can adopt the services of the WSP. The agreement with us (Lead Agency Agreement) permits eligible agencies to enter into subscription agreements (SA) with any of the vendors in order to purchase the services described in the agreement.

To take advantage of the all-of-government contract, agencies may only use the vendor for the services they have been contracted for. If an agency wants to use a vendor for other work, they must conduct a separate purchasing and contracting process.

Agencies using other vendors for the services will not be required to change vendors but will not be able to access the advantages of the WSP all-of-government service.

A full list of these vendors with their detailed service offerings will soon be available on the Ministry for Business, Innovation and Employment's Open Panel Directory.

Benefits

The WSP is an open panel, which allows suppliers to join or expand the set of services they provide agencies, to capture demand from government and innovation from the market.

By using the WSP, agencies no longer have to tender for their outsourced web projects, saving time and money. This allows them to focus on delivering the best online service for customers.

Specific benefits

• Reduces the cost and duration of web service development by simplifying requirements gathering, speeding up procurement and reducing the time spent on development
• Reduces website management costs across government by leveraging economies of scale and reducing duplicate investment in compliance
• Reduces legal costs in establishing contracts because the WSP ICT Common Capability Contract procurement uses Statements of Work
• Makes it easier and cheaper to comply with the Ministry of Business, Innovation and Employment's Mandatory Rules for Procurement by Departments
• Reduces unnecessary investment by encouraging agencies to reuse technology and designs already developed by other agencies.

Lead Agency

Department of Internal Affairs

Adopting the service

Agencies wanting to take up the Web Services Panel do not need to undertake a full procurement process. As the lead agency, we have procured the suppliers on behalf of all agencies and have signed a Lead Agency Agreement with all the panel vendors.

The main task for an agency is to sign up and select a vendor from the panel that meets their business needs.

1. Apply

Contact the WSP product manager for a copy of the Confidentiality Agreement. Sign and return this to us.

2. Choose a supplier

We will contact you to confirm we have received your signed Confidentiality Agreement. We will also email you a copy of the Web Service Panel Service Catalogue and pricing so you can choose a supplier.

3. Sign

• Sign a Memorandum of Understanding (MOU) with DIA.
• Sign a Subscription Agreement (SA) with your preferred supplier from the Web Services Panel. 

4. Agree

Agree your Statement of Work (SoW) or Order for Ongoing Technical Support (OOTS) with your chosen supplier.

Lead Agency Agreement summary

• Open Supplier Panel
• ICT Common Capabilities
• Ongoing contract