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ICT products and services available for eligible government agencies. Includes ICT Common Capabilities. These ICT products and services contribute to transformational outcomes listed in the Government ICT Strategy and supporting work programme.

Can't find what you're looking for? The Ministry of Business, Innovation and Employment’s (MBIE) Government Procurement Branch manages All-of-Government contracts for ICT devices including IT Hardware, Mobile Voice and Data, and Print devices. Visit their website for more information.

  • The Common Web Platform is a platform-as-a-service offering for the creation and hosting of government websites.
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  • Common Web Services Panel provides a range of professional services for agencies’ web site development. The CWSP can be engaged quickly and without primary procurement processes allowing agencies to save time and money.
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  • The Confirmation Service allows organisations to check identity information against official databases saving time and money as well as reducing risk.
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  • Desktop as a Service (DaaS) is a provider hosted and managed end-to-end desktop service with options that accommodate virtual and traditional desktops and a variety of service and management models. DaaS is provided as-a-service which means agencies have the flexibility to ramp-up or scale-back use and costs as required. Up-front costs are limited to service transition activities.
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  • The Domain Name System (DNS) Service service provides for the moderation, registration, and management of .govt.nz and .parliament.nz domain names for central and local government.
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  • Enterprise Content Management as a Service (ECMaaS) comprises three hosted solutions that will help agencies manage their information assets and improve the way they create, store, distribute, use and reuse their information and content.
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  • The GCIO Assurance Services Sub-panel (GCIO Sub-panel) is available to provide government agencies with high quality, consistent and independent Assurance Services for ICT-enabled projects and programmes.

    The GCIO Sub-panel is a sub-panel of the Assurance sub-category of the Ministry of Business, Innovation and Employment’s (MBIE) All-of-Government (AoG) Consultancy Services Solution. This means that providers must first be appointed to the Assurance panel of providers under the AoG Consultancy Services Solution before they can be appointed to the GCIO Sub-panel. While MBIE is responsible for negotiating and managing all Services Agreements for the supply of Consulting Services on behalf of the Crown, the GCIO is responsible for the day-to-day management of the GCIO Sub-panel.
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  • A pan-government contract that allows eligible government agencies to buy new software licences, cloud services and appliances from HPE under standardised terms.
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  • The ICT Common Capability Cloud HRIS Agreement was signed on 23 March 2016. The agreement is for the supply of a cloud-based Human Resources Information System (HRIS) offering a suite of tools to manage and analyse employee records and automate HR processes.
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  • The Security and Related Services Panel are a group of industry experts contracted to provide government agencies with ICT services and advice on a range of security and privacy practices. The Panel helps government agencies manage privacy and security issues effectively.
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  • IaaS is a managed and hosted infrastructure solution that contains four core services: data centre services, utility compute, storage, and back-up services to government agencies.

    The aim of IaaS is to enable government agencies to meet the medium and long-term goals for government ICT services through:
    • access to cheaper services, through a consumption model combined with discounts available through aggregated demand;
    • rationalisation of government’s ICT assets, providing delivery of lower overall cost to government; and
    • the provision of a foundation for moving into a cloud computing model, allowing access to more cost efficiencies, productivity and service benefits.
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  • IT Managed Services provides technology support, service delivery management and service aggregation for an agency’s ICT requirements, including the integration of third party ICT services within a common service delivery framework. ITMS is designed to align ICT services with business outcomes and introduce consistency in the way services are delivered, measured and managed.

    Agencies have the ability to tailor ITMS services according to their needs.
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  • The Department of Internal Affairs has entered into a contract with Microsoft to supply subscription-based desktop and enterprise software licenses for eligible government agencies. The initial three year contract was signed in 2012 (G2012) that was extended in July 2015 (G2015) for a further three years.
    Microsoft Licensing Framework Agreement is a cross-government Microsoft licensing agreement that includes subscription-based, perpetual, and cloud software licensing.
    G2015 is a three-year extension of the G2012 Microsoft Licensing Framework Agreement. It was signed in July 2015 and the extension expires in September 2018.


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  • In July 2016, Cabinet agreed that agencies could use offshore-hosted office productivity services such as Office365. This decision has given agencies access to increasingly mature cloud services that are cost effective, agile, and provide greater choice. In this changed operating environment, the onshore-hosted OPaaS ICT Common Capability no longer represents value for money for government as a single solution.

    Because of this, the Department of Internal Affairs has decided not to renew the OPaaS ICT Common Capability Agreement at the end of the Initial Lead Term (10 June 2017). We are working with the vendor and the agencies currently consuming OPaaS to support their transition from the OPaaS ICT Common Capability Agreement. None of this will prevent suppliers from providing on-shore hosted or hybrid office productivity services to any agencies that require them.



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  • One.govt

    Mandated
    One.govt provides a fully managed suite of telecommunication network and security services, suitable for all agencies regardless of scale.
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  • This pan-government agreement covers existing and new licensing of Oracle’s software, cloud service and appliances’ catalogue.
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  • RealMe® Login service assists agencies to provide better public services to all New Zealanders. The service lets customers access many online services across agencies and businesses with a single username and password.
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  • RealMe® verified account lets customers easily and securely prove their identity online plus access other online services with a single username and password.
    With RealMe, agencies can easily expand online services and gain efficiencies by removing in-person, manual or business-to-business checks of identity details.
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  • The Retrieval Service allows authorised government agencies to electronically submit identity information for matching against official databases. Responses can return additional information (as requested) as an exact match or multiple partial-match records.
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  • Secure email environment between government agencies which protects information classified as IN-CONFIDENCE, SENSITIVE or RESTRICTED.
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  • Shared Workspace is a secure, online collaboration tool for government agencies to share information with each other and with their third party project partners. SWS helps achieve better outcomes by allowing specialist groups and networks to share expertise, experience and good practice.
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  • TaaS will make it easier for Government agencies to collaborate securely to deliver more citizen centric services.

    TaaS delivers a range of cross-government telecommunications and managed security services that transcend agency boundaries and allow agencies to easily connect with each other and with their customers, regardless of the service provider. Agencies have the choice of providers and service solutions to give them flexibility to meet their business and customer needs and maximise their investment in technology services.
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Core ICT building blocks that help tranform public services

ICT is a key tool in achieving the government's goal of radically transforming public services for the benefit of all New Zealanders. An important step in this transformation is sharing ICT investment and capability among government agencies.

The ICT products and services listed here are shared building blocks which agencies can adopt to improve service delivery and better manage their ICT portfolios for lower cost. These all-of-government ICT products and services reduce costs across government through economies of scale, and removing the need for each agency to tender services.  Costs for individual agencies will reduce over time as initial costs are recovered and volume discounts are applied. Other benefits include greater assurance and improved service delivery.

Some of these products and services are mandated for a section of the State sector. These are easily searched for using the 'Mandated' button.

To start the process of transitioning to these products and services, contact the product managers listed for each service.