Requirements for Cloud Computing
In this section
- Government’s cloud strategy
- Benefits of cloud computing
- Cloud computing risk and assurance framework- Background to Government’s approach
- Cloud computing and ICT assurance – What agencies must do when adopting a cloud service
The Government ICT Strategy and Action Plan to 2017 seeks to improve service delivery and deliver substantial savings across government, with cloud computing as a key enabler.
The Government’s approach to cloud computing [CAB Min (12) 29/8A- pdf 1.3MB] was introduced in August 2012 by the Minister of Internal Affairs of the time. The approach established a ‘cloud first’ policy and an All-of-Government (AoG) direction for the use, development and deployment of cloud services. The cloud computing business model allows agencies to consume ICT as a service which leads to smarter investment and savings across the public sector. Under the ‘cloud first’ policy, State Service agencies are expected to adopt Government ICT Common Capabilities when faced with new procurements, or an upcoming contract extension decision.
- Cloud computing solutions are scalable: agencies can purchase as much or as little resource as they need at any particular time. They pay for what they use.
- Agencies do not have to make large capital outlays on computing hardware, or pay for the upkeep of that hardware.
- Cloud computing provides economies of scale through all-of-government volume discounts. This is particularly beneficial for smaller ICT users.
- Agencies can easily access the latest versions of common software, which deliver improved and robust functionality, and eliminating significant costs associated with version upgrades.
- If agencies are able to access the same programmes, and up-to-date versions of those programmes, this will improve resiliency and reduce productivity losses caused when applications are incompatible across agencies.
Along with great benefits, using cloud services also has risk. In October 2013, Cabinet agreed to a Cloud Computing Risk and Assurance Framework [CAB Min (13) 37/6B - pdf 277KB] for government agencies. All State Service agencies are expected to follow the process in line with Cabinet direction.
The key points from this framework are:
- Decisions on all cloud computing services, including continuation of existing services and decisions to renew contracts, require case-by-case consideration by agency chief executives with GCIO oversight. Refer to the Cloud Service Requirements chart (Word 115KB) for further guidance. This chart summarises the process for completing the requirements for cloud computing as detailed on these pages.
- Agency chief executives are ultimately responsible for decisions to use cloud services, and are accountable for their risk exposure.
- No data above RESTRICTED should be held in a public cloud, whether it is hosted onshore or offshore.
- Agencies in the State Services are expected to follow a uniform and robust information risk management process that includes:
- Following the guidelines in the publication Cloud Computing: Information Security and Privacy Considerations (pdf 196KB) to ensure appropriate and consistent consideration of cloud computing issues (including privacy and security).
- Undertaking a risk assessment using the agency’s own processes, if they have them, or those supplied by the GCIO in the Risk Assessment Process: Information Security guide (pdf 295KB).
When agencies are taking up ICT Common Capability cloud services developed for All-of-Government by the GCIO, the lead agency developing the cloud ICT Common Capability will undertake the initial cloud assessment and other agencies may be able to place reliance on some of the assessment results. However, even with ICT Common Capabilities there are always agency-specific risks and considerations.
All cloud computing decisions need to be made on a case-by-case basis after a proper risk assessment. State Service agencies are expected to follow the process issued by the GCIO.
For decisions on all cloud computing services, including Government ICT Common Capabilities, continuation of existing services and decisions to renew contracts, mandated agencies must:
- Use Government ICT Common Capability cloud solutions where they exist, rather than source an individual cloud solution [CAB Min (12) 29/8A].
- Conduct an initial cloud services information risk assessment of each cloud solution. The parent document is the Cloud Computing: Information Security and Privacy Considerations (pdf 196KB). However, the GCIO has developed an easy to use spreadsheet based on this document called the Cloud Computing User Assessment Tool (Excel 77KB). Start by completing the first three sections (questions 1-27) of the Cloud Computing User Assessment Tool (Excel 77KB). If you are using a Government ICT Common Capability, you can leverage the initial analysis undertaken by the lead agency, however, you may be required to complete additional fields based on your agency’s profile.
- Questions 1-27 of the The Cloud Computing User Assessment Tool (Excel 77KB) enables agencies to understand:
The classification of the information,
The presence of Personally Identifiable Information (PII).
Any sovereignty and reputational issues.
- Complete the relevant remaining sections of the Cloud Computing User Assessment Tool (Excel 77KB) as needed, based on the results of the initial information risk assessment in the first three sections.
- Apply appropriate expertise in completing the Cloud Computing User Assessment Tool (Excel 77KB). If there is insufficient in-house expertise, agencies should obtain assistance from an All-of-Government Security and Related Services Panel provider.
- Obtain sign-off from their agency’s Chief Executive or formal delegate attesting to the completeness and adequacy of the risk assessment, including the acceptance of any residual risk. A Cloud Endorsement by Agency (Word 97KB) is provided as a sample template for this endorsement.
- Submit both the Cloud Computing User Assessment Tool (Excel 77KB) and the Cloud Endorsement by Agency (Word 97KB) (or similar) to the GCIO firstname.lastname@example.org
The GCIO will use the results of agencies’ cloud risk review activities to assess on an ongoing basis whether the correct guidance and risk-based processes (Cloud Computing: Information Security and Privacy Considerations guide pdf 197KB) are being applied and followed. The GCIO will not assess the underlying risk assessments as this is the responsibility of each agency CE. Endorsement of the cloud solution will not be required from the GCIO in advance of an agency adopting the cloud service.
The GCIO Government Enterprise Architecture team can provide limited guidance on the application of this framework. Refer to the Cloud Service Requirements chart (Word 115KB) for further guidance or email email@example.com.
To further assist agencies and promote efficiency, the GCIO encourages and facilitates the sharing and re-use of existing cloud assessment materials among agencies.
All cloud documents submitted by agencies are logged in a register. We can put agencies who are beginning to assess a cloud solution in touch with other agencies that have completed an Assessment Tool (Excel 77KB) for that particuluar service.
Agencies must apply their own agency specific answers to relevant questions and ensure vendor information received in this manner is current and applicable to their own risk assessment.
Agencies should also ensure that third-party contracts related to cloud solutions (including those relating to assistance completing the Assessment Tool Excel 77KB) contain clauses allowing the sharing of Assessment Tool (Excel 77KB) results within the State Services.
Please contact the ICT Assurance team firstname.lastname@example.org for more information.
- Cloud Service Requirements Chart – for further information (Word 115KB)
- Cloud computing: Information Security and Privacy Considerations- for further information (pdf 196KB)
- Cloud Computing User Assessment Tool – to be filled out by each agency and sent in to GCIO (Excel 77KB)
- Cloud Endorsement by Agency – example of a CE sign off form to be filled in, endorsed and sent in to GCIO (Word 97KB)