Guidance and Resources

Government Online

Tools to help agencies connect with each other and the public online as well as guidance for managing online information and building online capacity across government.

  • Channels and Touchpoints

    We offer a number of services that relate to entry points and channels through which clients' devices access an agency's services.

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  • Online Practice Guidelines

    The Department of Internal Affairs has developed a set of online practice guidelines to help agencies and vendors establish a fit-for-purpose approach to managing information and services online, apply the approach to their websites and make informed risk management decisions.  The guidelines include tools and checklists that focus on online security and privacy risk management, managing information and data on the web, and strategic online management guidance.

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Page last updated: 21/04/2016