About the Directions and Priorities

The Directions and Priorities for Government ICT is a medium-term strategy for how central government will more collectively lead the use, development and purchasing of government ICT over the next three years.

When were the Directions and Priorities approved?

On 7 October 2010, Internal Affairs Minister the Hon Nathan Guy announced that Government had adopted a set of directions and priorities for information and communication technology (ICT) investment across the State services, replacing the e-Government Strategy 2006.

What are the five Directions?

Agencies should align ICT management and investment with the following five directions:  

1. Provide clear leadership and direction
2. Support open and transparent government
3. Improve integrated service delivery
4. Strengthen cross-government business capability
5. Improve operational ICT management

What are the fifteen Priorities?

Leadership

1.1 Enhance governance arrangements led by Chief Executives with strong leadership of system level ICT investment and performance (see Governance)

1.2 Align agency ICT management with Directions and Priorities for Government ICT

1.3 Develop funding models that incentivise collaboration across government

Open Government

2.1  Improve public access to government data and information

2.2 Support the public, communities and business to contribute to policy development and performance improvement

2.3 Create market opportunities and services through the reuse of government data and information

Integrated Service Delivery

3.1 Prioritise investment in shared solutions for integrated, multi-channel, service delivery across government

3.2 Improve the management and content of government’s web presence

Cross-government business capability

4.1 Rationalise investment, procurement and delivery of ICT infrastructure and software

4.2 Reduce duplication by standardising and consolidating common business processes across government

4.3 Establish authoritative data sources to improve efficiency of business processes

4.4 Align investment in training and people with Directions and Priorities for Government ICT

Improve Operational Management

5.1 Improve the effectiveness of legacy system asset management

5.2 Improve ICT cost structures by leveraging operational scale across government

5.3 Engage early with the ICT industry to improve innovation and reduce costs